Please note, there are limited tickets available per entry time per day.
Tickets can also be purchase on-site at our Ticket Sales Tent, just north of the festival grounds, on Trinity Street between Mill Street and Front Street East.
DO TICKETS ALLOW RE-ENTRY?
Our ticket policy does not permit re-entry. Once a ticket is scanned to enter the Market, it is no longer valid and cannot be re-scanned for entry.
WHAT DOES THE TIME FRAME ON MY TICKET MEAN? AM I ONLY ALLOWED TO STAY AT THE MARKET FOR 2 HOURS?
The time frame on your ticket is the designated time frame in which you can enter the Toronto Christmas Market. Note, there is a grace period on the time frame.
We understand that there can be delays with travel, therefore our gate staff are prepared to make exceptions on a case by case basis if you arrive outside of your entry time.
Once you have entered the Market, you are welcome to stay and enjoy the festivities for as long as you wish.
DO YOU REQUIRE AN ENTRY TICKET IF YOU HAVE A RESTAURANT RESERVATION?
If you have a reservation at any of the Distillery District restaurants, you are not required to purchase an admission ticket. Upon arrival, please head to the Green Express Lane, where you will be asked to show your restaurant reservation confirmation for entry.
CAN I SHOW MY TICKETS ON MY PHONE?
We accept both printed tickets, and tickets presented on a mobile device. Upon arrival, please make sure to have your tickets open and the screen as bright as possible in order to be scanned quickly.
WHAT DOES THE EXPRESS PASS INCLUDE?
The $20.00 Express Pass is valid for one ticket holder, and allows each Express Pass holder to bypass the General Admission lineup, and enter through the Green Express lane.
The Express Pass does not allow the ticket holder to bypass any other lineups, or provide any additional benefits once inside the Market.
I’M COMING TO THE MARKET ON A FRIDAY AFTERNOON, DO I NEED TICKETS?
The Toronto Christmas Market is open on Fridays from 12pm to 10pm.
If you arrive prior to 5pm, entry is free of charge. Once you have entered, you are able to stay as long as you wish. Visitors who enter the festival after 5pm on Fridays are required to purchase a ticket for entry.
WHAT IS THE ADDRESS?
The Toronto Christmas Market takes place in the Distillery Historic District: 55 Mill Street, Toronto, ON M5A 3C4
The availability at the lots depends on the day, time, weather, etc. Our busiest times are typically weekends after 3pm.
WHAT IS THE BEST WAY TO GET TO THE MARKET?
If possible, we recommend taking public transportation to the Distillery District. The festival is conveniently located along many streetcar and bus routes, and is only a 20 minute walk from Union Station.
The Toronto Christmas Market has partnered with the Fairmont Royal York Hotel to offer an exclusive stay package. The package includes tickets to the Toronto Christmas Market, and other amenities during your stay.
ARE PETS ALLOWED AT THE MARKET? DISTILLERY SHOPS AND RESTAURANTS?
Pets are allowed at the Toronto Christmas Market. However, we do not recommend bringing your pet on a weekend as it is our busiest time, and often not the most comfortable environment for pets to be walking around.
Pets are not permitted on restaurant patios or inside restaurants due to health and safety regulations.
I HAVEN’T RECEIVED MY SANTA PHOTOS YET.
Santa’s House photos may take up to 48 hours to be sent via email.
Please let us know if you do not receive the photo in the next 48 hours and we will connect with the photographer to get it for you.
ARE THERE TORONTO CHRISTMAS MARKET OR DISTILLERY DISTRICT TOURS AVAILABLE?
The Toronto Christmas Market itself does not offer tours, but Go Tours Canada is on-site and they offer walking tours through the Distillery District during the Christmas Market.